Refund and Returns Policy for Great Products Evergreen LLC

Effective Date: 02/14/2025

At Great Products Evergreen LLC, we are committed to ensuring your satisfaction with our fresh foliage products. We understand that sometimes issues may arise, and we aim to make the refund and return process as straightforward as possible.

  1. Returns: Due to the perishable nature of our products, we do not accept returns. If you receive a product that is damaged, defective, or does not meet your expectations, please contact us within 24 hours of delivery.
  2. Refunds: Refunds may be issued under the following circumstances:
  • The product arrived damaged or in poor condition.
  • The wrong product was delivered.
  • The order was not delivered within the expected timeframe.

To request a refund, please provide:

  • Your order number.
  • Photos of the product and packaging.
  • A brief description of the issue.

Upon reviewing your claim, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 7-10 business days.

  1. Cancellations Orders can be canceled within 12 hours of placement. After this period, we may have already begun processing your order, and cancellation may not be possible.
  2. Exceptions We do not offer refunds or replacements for issues resulting from:
  • Incorrect shipping information provided by the customer.
  • Failure to collect the package upon delivery.
  • Products that were not properly cared for after delivery.
  1. Contact Us If you have any questions or wish to submit a refund or return request, please contact us at:

Thank you for choosing Great Products Evergreen LLC. We appreciate your trust and look forward to serving you.